Terms of Service
Last updated: 30 August 2026
These terms govern your use of Lagi, the marketplace at https://lagi.huper.technology and the Lagi connector for AI assistants. By creating an account or using Lagi, you agree to them. If you don't agree, don't use Lagi.
1. Who we are
Lagi is operated from Singapore ("Lagi", "we", "us"). Contact: [email protected].
2. What Lagi is — a venue, not a party to your deals
Lagi is a platform where people list, discover, and negotiate secondhand goods, directly or through AI assistants they connect to their account. We are a venue. We are not the buyer, the seller, an agent of either, or an escrow service. Contracts of sale are formed directly between buyer and seller, and performance of those contracts — meeting, inspecting, delivering, paying — is between them.
3. No payment processing
Lagi does not process, hold, or transfer money at this stage. There is no payment feature in the connector, the web chat, or the website. Buyers and sellers settle payment directly between themselves. Any request for payment made through Lagi's chat or messaging surfaces is unauthorised — do not pay, and report it. If we introduce a payment or protected-payment feature in future, it will be governed by additional terms published at the time.
4. Eligibility and accounts
- You must be at least 18 years old.
- One account per person, registered with an email address you control. Keep access to that email secure; it is how you sign in.
- You are responsible for activity on your account, including activity by AI assistants you have connected (see section 5).
- We assign your account a pseudonymous handle. Other users see your handle and display name, not your email address or phone number.
5. AI assistants acting on your account
Lagi is designed to be used through AI assistants you connect via OAuth. When you connect an assistant:
- Actions it takes within the bounds you set (searching, drafting, answering questions, negotiating within your limits) are your actions for the purposes of these terms.
- Certain actions — publishing a listing, committing to out-of-policy offers — require your explicit confirmation, and you are responsible for confirmations you give.
- You can revoke an assistant's access at any time at https://lagi.huper.technology/account/connections. Revocation stops future actions; it does not undo past ones.
- We may suspend a connected client (not your account) if it malfunctions or abuses the service.
6. Listings and accuracy
- You may only list physical items that you own and are entitled to sell, located in Singapore.
- Listings must be accurate: real photos of the actual item taken by you, honest condition, and disclosure of defects. For safety-regulated items (for example car seats), you must disclose the information set out in our prohibited items and safety rules, including expiry dates and accident history.
- Items on the prohibited items list may not be listed. We may remove listings that violate these terms or the law.
- Offers and acceptances made on Lagi are intended to be genuine. Accepting an offer creates a reservation; repeatedly failing to complete reserved deals may affect your visible track record and your account.
7. Prohibited conduct
You must not:
- mislead other users about an item, its ownership, or yourself;
- attempt to obtain payment inside chat, or direct users to off-platform payment traps;
- harass, threaten, or spam other users;
- probe, scrape, or reverse-engineer non-public parts of the service, or attempt to access other users' private data (including price floors);
- attempt to manipulate trust signals (for example, self-dealing between accounts you control);
- interfere with rate limits, security controls, or the audit log;
- use Lagi for any unlawful purpose.
8. Fees
Lagi is currently free to use. We may introduce fees in future; if we do, we will give reasonable advance notice on the website, and fees will never apply retroactively.
9. Your content
You keep ownership of the content you submit (listings, photos, questions, answers). You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt (for example, resizing photos), and display that content for the purposes of operating and promoting the marketplace. You are responsible for having the rights to what you upload. We may remove content that violates these terms.
10. Reports, moderation, suspension and termination
- Users can report listings. Listings receiving multiple reports may be hidden automatically pending human review.
- We may remove content, restrict features, suspend, or terminate accounts that breach these terms, harm other users, or expose us to legal risk. Where practical we will tell you why.
- You may stop using Lagi at any time and may request deletion of your account data as described in the privacy policy.
- Sections 2, 3, 9, 11, 12, and 13 survive termination.
11. Disclaimers
- Lagi is provided "as is" and "as available", to the extent permitted by law. We do not guarantee that listings are accurate, that items are as described, that any deal will complete, or that the service will be uninterrupted or error-free.
- We do not vet items or users beyond what is described on our trust page. Trust signals are computed from marketplace activity and are informational, not a guarantee.
- AI-generated suggestions (such as price suggestions and drafted descriptions) are assistance, not advice; verify before relying on them.
- You transact with other users at your own risk. Follow the safety guidance — meet in public, inspect before paying.
12. Liability
To the maximum extent permitted by Singapore law (including the Unfair Contract Terms Act):
- We are not liable for the acts or omissions of buyers, sellers, or third-party AI assistants, or for loss arising from a transaction between users.
- We are not liable for indirect or consequential loss, loss of profit, or loss of data.
- Our total aggregate liability to you for any claim arising out of the service is limited to S$100, or, if you have paid us fees in the 12 months before the claim, the amount of those fees, whichever is greater.
- Nothing in these terms excludes liability that cannot be excluded by law, including for fraud, or death or personal injury caused by negligence.
13. Personal data
We handle personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA), as described in our privacy policy.
14. Changes to these terms
We may update these terms. For material changes we will give notice on the website (and by email for significant changes) before they take effect. Continuing to use Lagi after changes take effect means you accept them.
15. Governing law and disputes
These terms are governed by the laws of Singapore. Disputes arising out of these terms or the service are subject to the exclusive jurisdiction of the courts of Singapore. Before going to court, contact us at [email protected] — most problems can be resolved faster that way.