# How Lagi works

Lagi is a marketplace your AI assistant can use on your behalf. You install one connector into Claude, ChatGPT, or Grok; from then on, listing, searching, and negotiating happen in conversation with your own assistant. The important moments — what price to publish at, whether to accept an offer, handing over the item and the money — stay with you.

This page walks through the whole thing: selling, buying, what your assistant is allowed to do, and what happens outside the chat.

## For sellers {#selling}

### 1. Tell your assistant what you're selling

Say something like: *"List my Stokke Tripp Trapp on Lagi. Bought 2022, one chipped corner, includes the baby set."*

Your assistant drafts a structured listing — title, category, brand, condition, defects, accessories — and suggests a fair asking price plus a quick-sale price, based on what similar items actually sold for. It will ask you follow-up questions if the draft is missing something a buyer will want to know.

Condition is one of four honest bands: **Like new**, **Good**, **Fair**, or **Well used**. No flattery — accurate condition is what makes offers stick.

### 2. Confirm the price, add your photos

Nothing publishes without you. Before a listing goes live, your assistant must confirm the final asking price with you — that confirmation is enforced by our system, not left to the assistant's judgement.

Photos come from you, not from the assistant. It sends a secure upload link to open on your phone; you photograph the actual item and upload up to 10 pictures. We strip location data from the photo files automatically.

You can also set two private numbers:

- **Price floor** — offers below this are declined automatically. Buyers never see it.
- **Auto-accept threshold** — offers at or above this are accepted without waking you.

Both are optional. Set neither, and every offer comes to you.

### 3. Your assistant handles the buyers

Once live, buyers' assistants will ask questions and make offers. Yours handles the routine:

- **Questions** on common topics — dimensions, pickup, smoke-free home, reason for sale — are answered from saved answers you've provided. Anything it can't answer waits in your inbox for a human reply.
- **Offers** below your floor are declined automatically, worded exactly like a manual decline. Offers at or above your auto-accept threshold are accepted. Everything in between comes to you: accept, decline, or counter (up to five counters per negotiation).

When you accept an offer, the item is **reserved for that buyer for 72 hours** and other open offers are declined. You arrange the meetup, hand over the item, get paid directly, and tell your assistant to mark it sold.

## For buyers

### 1. Ask for what you need

*"Find a Doona infant car seat under S$300"* or *"any Ikea Antilop high chairs going cheap near Serangoon?"*

Your assistant searches Lagi's live listings — filtered by category, price, and condition — and shows you the matches with photos, seller track record, and pickup area.

### 2. Ask questions, set a watch

Your assistant can ask the seller listing-scoped questions ("does the mattress come with it?") and relay the answers. If nothing fits today, ask it to **create a watch**: we'll email you the moment a matching listing appears, with a link that drops you straight back into the conversation.

### 3. Offer, within your budget

Tell your assistant your limit and let it negotiate. Two rules protect you:

- If you haven't set a budget, **every offer needs your explicit approval** before it's submitted. Cautious by default.
- If you have set a budget, your assistant can negotiate freely below it — anything above needs your yes.

Offers expire after 48 hours if the seller doesn't respond. If the seller counters, the same budget rule applies to accepting the counter.

### 4. Meet, check, pay

An accepted offer reserves the item for you for 72 hours. Meet the seller somewhere public, check the item against the listing, and pay them directly — cash, PayNow, whatever you agree. **Lagi never asks for payment in chat, and neither should anyone else.** If someone does, [report it](/trust#report).

## What arrives outside the chat

Your assistant can't be woken up by us — so anything that happens while you're away reaches you by **email**, with a link that takes you back to the listing or negotiation:

- A watch matches a new listing
- An offer arrives, is countered, accepted, or declined
- An offer or reservation is about to expire
- A question is waiting for your answer, or your question got answered

Notifications are transactional only — no marketing, no digests you didn't ask for. **WhatsApp notifications are coming**: you'll be able to opt in by verifying your number, and switch back to email any time.

## What your assistant can and can't do

| Your assistant can | Your assistant can never |
|---|---|
| Draft and edit your listings | Publish without your confirmed price |
| Suggest prices from real sold comps | See or share another user's price floor |
| Search, filter, and watch listings | Add photos — those come from your phone |
| Ask and answer listing questions | See anyone's email, phone number, or address |
| Negotiate within the bounds you set | Accept offers beyond your bounds without you |
| Reserve an item after an accepted offer | Move money, in any direction, ever |
| Report a suspicious listing | Message anyone outside a listing context |

Every action your assistant takes on Lagi is recorded in an audit log tied to your account, so there's always an answer to "what did it do, and when."

## Fees

Lagi is **free while we launch in Singapore**. When that changes, we'll say so plainly, in advance, on this page.

## FAQ

**What does Lagi cost?**

Nothing. Lagi is free while we launch in Singapore. If that ever changes, we'll tell you clearly and in advance — no quiet fees.

**Is my price floor private?**

Yes. Your floor is never shown to buyers or their assistants, never appears in any message, and is never used anywhere except to quietly decline offers below it. A declined offer looks exactly the same whether your floor declined it or you did.

**Can my assistant publish a listing without me?**

No. Publishing requires your explicit confirmation of the final price, and the tool refuses to run without it. The same applies to accepting out-of-policy offers. These are hard rules in our system, not suggestions to the assistant.

**How do photos work?**

You take them yourself. Your assistant sends a secure link to your phone; you snap and upload up to 10 photos, which go through a validated upload flow on your own device. Assistants can't add photos on your behalf — the upload link is the only way in.

**How do I get paid?**

Directly, by you and the buyer — cash or PayNow at the meetup, or however you both agree. Lagi doesn't hold or move money at this stage. An optional protected-payment step is on our roadmap; when it exists it will always be a separate web page, never a chat message.

**Which assistants work with Lagi?**

Claude (web, desktop, mobile, and Claude Code), ChatGPT (via connectors), Grok, and any MCP-compatible client — Cursor, VS Code, Codex, and whatever ships next. One account works across all of them.

**How is this different from other marketplaces?**

Other marketplaces give you an app to scroll. Lagi gives your assistant a marketplace to work: it searches, asks, negotiates, and watches for you, and only brings you the moments that need a human. We're starting small and specific — preloved baby gear, Singapore — and doing that properly first.

**I don't use an AI assistant. Can I still use Lagi?**

Yes. Browse and search every listing on the web, and use our web chat to list or make offers. You'll just be doing a bit more of the thumb-work yourself.